AV Support Services for Corporate & Public Sector Clients

Preventative AV maintenance and expert system support that keeps your technology running — without disruption. We deliver long-term audio visual reliability through proactive service plans, rapid fault resolution, and trusted system care.

The Problem
We Solve

The AV Reliability
Problem Today

AV systems are essential — but when they go down, meetings stop, learning stalls, and productivity drops. Many systems never receive preventative AV maintenance, leading to:

  • Outdated firmware
  • Recurring technical faults
  • Poor display or audio performance
  • Costly emergency callouts

Relying on internal IT teams or basic ad-hoc support isn’t enough. Corporate AV maintenance needs a specialist approach — one that prevents issues instead of simply reacting to them.

Technician testing LED display for colour calibration and performance reliability during AV maintenance

Expert AV System
Maintenance Support

AV support team providing remote technical assistance and maintenance services for enterprise AV systems

At 21st Century AV, we provide proactive support and corporate AV maintenance for any setup — whether we installed it or not. We don’t manufacture hardware; instead, we work with the world’s most trusted AV brands and ensure your system is always up to date, fully operational, and integrated with your existing environment.

We support systems built around LG, NEC, Yealink, Poly, Kramer, Extron, and other leading technologies — delivering seamless care from the inside out.

Why Choose Our
AV Support

For over 20 years, we’ve delivered preventative AV maintenance across education, enterprise, and public sector environments. Our support model is built around reliability, not repairs.

Here’s what sets us apart:

  • Flexible service agreements tailored to your setup
  • Fast-response AV support, online or onsite
  • Proactive system monitoring and issue prevention
  • National coverage with dedicated SLAs
  • Support for both legacy and new installations

Whether you need help with one meeting room or a nationwide estate, our corporate AV maintenance plans scale with your needs.

What’s Included in
Our AV Maintenance

Every AV support plan is designed to reduce risk, extend hardware life, and prevent disruptions before they happen. Whether we installed your system or not, we keep it performing at its best:

  • Preventative AV maintenance visits (scheduled twice per year)
  • Unlimited callouts with fast engineer dispatch
  • Telephone and video support with 2-hour response times
  • Firmware and software updates, including control/config systems
  • Loan equipment provided during off-site repairs
  • Support for legacy and end-of-life systems
  •  prevention built into every plan

Whether you’re managing Digital Signage, hybrid meeting room, conferencing suites, or multi-site AV estates, we provide structured, reliable support that keeps you up and running — every day.

Business professional using touchscreen interface with icons for AV support, 24/7 service, remote assistance, and maintenance tools

Client
Outcomes

Our Clients trust us to reduce AV downtime, improve user satisfaction, and extend the life of their systems.

By investing in proactive AV support services, they avoid expensive disruptions, gain clearer visibility into performance, and get more from their AV budgets — with fewer surprises.

Whether it’s one site or a multi-location network, we make sure your system works how and when it should.

Keep Your AV Performing — Without the Panic

We’ll help you reduce downtime, stay compliant, and extend the life of your AV systems with proactive support and maintenance tailored to your setup.

  • Preventative Servicing
  • Priority Fault Response
  • Support for Systems We Did & Didn’t Install