Your Audio Visual Support Services Provider

Tailored Audio Visual Support Services for your AV needs. 

What We Offer In Our Audio Visual Support Services

When your audio visual systems are at the heart of daily operations, you can’t afford downtime. Our Audio Visual Support Services keep your technology reliable, responsive, and ready — every time you need it.

We don’t just fix problems; we prevent them. Whether you need proactive maintenance, rapid response support, or long-term system optimisation, we tailor every plan to fit your environment and operational demands. Our approach ensures your investment continues to perform at its best, delivering consistent value and seamless user experiences.

Our Support and Maintenance Contract offering includes:

  • Rapid Response Support: Our engineers quickly diagnose and resolve any AV issues, minimising downtime and keeping your operations running smoothly.

  • On-Site and Remote Technical Support: Fast, expert assistance from certified AV engineers, available when and where you need it.

  • Preventative Maintenance Visits: Scheduled inspections and firmware updates to keep every component performing at its peak.

  • Service Level Agreements (SLAs): Guaranteed response and resolution times designed around your operational priorities.

  • Spare Parts and Replacement Management: Access to manufacturer-approved components for quick, reliable replacements.

  • System Optimisation and Upgrades: Ensure your AV setup keeps pace with new technology and your evolving business needs.

Each service is designed to reduce downtime, extend system life, and keep your teams productive. With 21st Century AV as your partner, you can focus on your business — while we focus on keeping your AV systems performing flawlessly.

Other Services We Offer

Consultation and Pre-Sales

Start smart, with a clear scope and the right strategy.

Design and Integration

AV systems designed to fit — and built to work.

Project Management

One team. Full accountability. 

Audio Visual Installation

Precision installation. Minimal disruption

Audio Visual Programming

Smart control that makes complex systems simple.

User
Training

Empower your people to get the most out of your AV.

Support & Maintenance

Empower your people to get the most out of your AV.